Privacy Policy
At Molduras Faura, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you use our website.
1. Introduction
Your privacy is important to us. This Privacy Policy applies to all visitors and users of our website and outlines how we collect, process, store, and protect personal information in accordance with applicable data protection laws.
By using this website, you agree to the practices described in this Privacy Policy.
2. Data Controller
Molduras Faura is the data controller responsible for processing your personal information collected through this website.
3. Information We Collect Through Contact Forms
When you complete a contact form on our website, we may collect:
- Full name
- Company name (if provided)
- Email address
- Phone number
- Subject of inquiry
- Message content
- Any other information you voluntarily provide
We use this information solely to respond to your inquiry, provide requested information, and communicate regarding our products or services.
4. File Upload Data
If you upload files through our website (such as project drawings, design references, images, specifications, or other documents), we will use these files only for evaluating your request, preparing quotations, providing customer support, or delivering our services.
Uploaded files are stored securely and are accessible only to authorized personnel when necessary for providing our services.
Please avoid uploading confidential or sensitive personal information unless it is required for your request.
5. Email, Phone, and WhatsApp Communications
If you contact us via email, telephone, or WhatsApp, we may collect the information you voluntarily provide, including:
- Contact details
- Communication history
- Project information
- Questions or requests
These communications are used exclusively for customer service, quotations, project discussions, and business communications.
6. Analytics and Tracking
Our website may use analytics tools and similar technologies to better understand how visitors use our website.
These tools may collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- General geographic location
This information is collected in an aggregated or anonymized manner whenever possible and is used to improve website performance, user experience, and our services.
7. Legal Basis for Processing
Depending on the circumstances, we process your personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or pre-contractual request
- Compliance with legal obligations
- Our legitimate business interests, provided they do not override your fundamental rights and freedoms
8. Contact & Updates
For any privacy requests or questions, please contact Molduras Faura through the contact information available on our website. This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements.
Note: This Privacy Policy should be reviewed and adapted according to the company’s business details and applicable privacy regulations before publication.
